Customer Satisfaction Score (CSAT) Graphics with Ratings Scales

This PowerPoint slide provides a comprehensive overview of various rating scales used to measure customer satisfaction (CSAT). It features three common rating scales: stars scale, slide scale, and emotion faces. The slide is designed with visually appealing graphics and a clear layout, making it an effective tool for presentations on customer experience metrics.

What Does This Customer Satisfaction Score (CSAT) Graphics with Ratings Scales Slide Include?

• Three distinct sections showcasing different rating scales:
  • Stars scale section with a five-star rating system and the question "How would you rate your overall satisfaction with the service you received?"
  • Slide scale section with a sliding scale ranging from 0% to 100% and the question "How would you rate your satisfaction with the product you have just bought?"
  • Emotion faces section with a range of facial expressions representing different levels of satisfaction and the question "How satisfied are you with your experience today?"
• Outline icons of a smiley face, neutral face, and sad face
• Section titles with descriptions

This Customer Satisfaction Score (CSAT) Graphics with Ratings Scales Slide

This slide is a part of our Customer Experience Metrics Diagrams PPT Template.